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FAQ

How long will it take to get my orders?

All orders are dispatched within 24 to 72 hours. Shipping typically takes 3 to 9 business days, depending on your location. Delivery details are shown at checkout and sent in your confirmation email.

Do you ship internationally?

Yes, we ship worldwide. Wherever you are, Luxensia gets to you — with free shipping on all orders.

Where are your products shipped from?

Our products are shipped directly from our international fulfillment centers to ensure faster and more efficient delivery.

How do I track my order?

Once your order is shipped, you’ll receive a tracking link by email to follow every step of your delivery.

Are Luxensia fragrances original?

All of our perfumes come from manufacturers with extremely high-quality standards — often identical to original designer scents, but at a fraction of the price.

Which payment methods do you accept?

We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), ApplePay, Google Pay, and other international payment options.

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